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Frequently Asked Questions

  • Why don't you accept tipping?
    I know, this sounds crazy, we do not accept tips! I base my prices on experience and talent, so I don't have to rely on tips. If you had an exceptional service, I appreciate reviews!
  • What is your cancellation policy?
    Appointments cancelled before 48 hours notice will be penalized. Appointments cancelled within 48 hours noticed may be charged 50% of the session fee. Appointments cancelled same day will be charged 100% of the session fee with card on file.
  • Why is there session pricing and what does that mean?
    Session pricing at the salon is also known as time-based pricing. You book for the allotted time it will take to cut and/or color your hair rather than booking for a service and running into the problem of having to pay extra for more color. There is a suggestion guide when booking an appointment for what service you might need. If you arent sure, no problem! Just message me on instagram with your hair goals and inspiration photos!
  • What products do you use?
    At the salon I mainly use Innersense, which is non-toxic, clean, free of sulfates, parabens, silicones, and more! We believe in fewer, better ingredients in your day to day use. I evaluate which products will best help your hair during our service and would love to give you recommendations!

Follow me on Instagram

@hairbyciann

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Hair by

Ciann

Elegant Bridal Hair | Luxury Color | Bridal Accessories

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